Legal

Privacy Policy

Last updated: June 2026

1. Who We Are

Hygge Social Kitchen SRL operates the website hygge.com.ro. Our registered address is Calea Victoriei 21, București, Romania. For any privacy-related questions, you can contact us at social@hygge.com.ro.

2. What Data We Collect

We may collect the following personal data:

• Name and email address when you submit our contact form
• Name, phone number and email when you make a reservation via Ontopo
• Technical data such as IP address, browser type, and pages visited (via cookies)

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and messages
• Process and manage your table reservations
• Improve our website and services
• Comply with legal obligations

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on: your consent (for contact forms and cookies), the performance of a contract (for reservations), and our legitimate interests (to improve our services).

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form data is deleted after 12 months. Reservation data is retained for up to 3 years for accounting purposes.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at social@hygge.com.ro. You also have the right to lodge a complaint with the Romanian National Supervisory Authority (ANSPDCP) at www.dataprotection.ro.

7. Third-Party Services

Our website uses the following third-party services which may process your data:

• Ontopo — online reservation platform. Their privacy policy is available at ontopo.com
• Google Maps — embedded map on our contact page. Subject to Google's privacy policy
• Google Fonts — used for typography on our website

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the date of last update.